Research
The Staffing Technology Benchmark
The Staffing Technology Benchmark is an independent survey of what staffing firms spend on technology, who owns technology decisions, and where firms actually are with AI. It takes five minutes, every answer is anonymous, and every respondent receives the findings plus a comparison against peers at the same revenue band.
Key takeaways
- Fourteen questions, roughly five minutes, completely anonymous.
- Covers technology spend as a share of revenue, systems of record, decision ownership, and real AI adoption.
- Run by a former staffing CTO with no product to sell, no vendor relationships, and no reseller agreements.
- Every respondent gets the findings before publication, plus where their firm lands against peers.
- Open through December 2026. No firm is ever named.
Fourteen questions, about five minutes, completely anonymous. Every respondent gets the findings before publication plus a comparison against peers at the same revenue band.
Why this is being run
Every staffing CEO eventually asks some version of the same question: are we spending the right amount on technology?
There is no good answer available. The research that exists comes mostly from companies selling staffing software, which shapes which questions get asked and which findings get published. The independent analyst data is solid and sits behind a subscription, where it cannot be cited, linked, or read by the operator who actually needs it.
For an industry that sells precision about people, the sector is remarkably vague about its own operations.
What the survey covers
| Area | What it establishes |
|---|---|
| Technology spend | Spend as a share of revenue, including software, infrastructure, and technology staff, and how many firms can answer the question at all |
| Systems of record | Which ATS and CRM platforms firms actually run on, and how satisfied they are with them |
| Decision ownership | Who owns technology decisions, and whether the firm has anyone in a technical leadership role |
| AI in practice | Where firms genuinely are with AI, what it is used for, what is blocking wider use, and the direction of budget |
The decision ownership questions are the ones least covered elsewhere and, based on the engagements behind this research, the ones most likely to explain the rest.
How your data is handled
- No firm is ever named, in the published report or in any summary shared privately with respondents.
- The survey does not ask for a firm name. Results are reported in aggregate and in revenue bands.
- Email is optional and used once, to send you the findings and your peer comparison. It is not a mailing list.
- The report will be free and open. No registration, no download gate, no form standing between a reader and the numbers.
Who is running it
PrecisionLogic is a technology consulting firm founded by Matt Miller, who spent twenty years inside the staffing industry, most of it as CTO, and served as CTO and a board member through a $100M sale.
PrecisionLogic sells no software, holds no reseller or referral relationships with any vendor, and takes no implementation revenue. There is no commercial outcome attached to any finding in this research, which is the point of running it independently.
Timeline
Now through December 2026
Survey open. Responses collected anonymously.
Shortly after close
Respondents receive the findings first, with their own firm benchmarked against peers at the same revenue band.
Then
Public report published free at this address, with the methodology and sample size stated plainly.
Email matt@precisionlogic.ai. Questions about methodology, requests to see the instrument before answering, and suggestions for what the next round should ask are all welcome.
Frequently asked questions
What is the Staffing Technology Benchmark?
The Staffing Technology Benchmark is an anonymous survey of staffing and recruiting firms covering technology spend as a share of revenue, which systems firms run on, who owns technology decisions, and actual AI adoption. Results are published openly and free, with no registration required to read them.
Who should take part?
Anyone who runs or helps run a staffing firm: owners, CEOs, COOs, CFOs, and technology leaders. Firms of any size and any vertical. Several questions are about decisions rather than systems, so a commercial leader can answer them as well as a technical one.
Is my firm identified in the results?
No. No individual firm is named in the published findings or in any private summary shared with respondents. Results are reported in aggregate and in bands. The survey does not ask for a firm name, and the email field exists only to send results back.
How is this different from vendor research on staffing technology?
Most published research in this category comes from companies selling staffing software, which shapes which questions get asked. PrecisionLogic sells no product, holds no reseller or referral relationships, and takes no implementation revenue, so there is no commercial outcome riding on any finding.
When are the results published?
The survey is open through December 2026. Respondents receive the findings first, including their own peer comparison. The public report follows shortly afterward and is free to read, with no registration or download gate.
What happens to my email address?
It is used once, to send you the findings and your peer comparison. The survey is not a mailing list and the address is not added to one. The email field is optional, and skipping it means your answers still count toward the results.
Let's talk
If you have a question about the research, want to see the instrument before answering, or have a suggestion for the next round, email matt@precisionlogic.ai.
Last updated: November 2026